At "Craftive Studio" the privacy of our clients is our top priority on www.craftivestudio.com, and we respect it as our own. Though we collect information from our customers, it is only used to make improvements in our customer services. Our company acknowledges that the maintenance/ use of our client's information is our responsibility. The information provided to us by our customers is used solely for the purpose of fulfilling the specified business need. This policy clearly describes our method of collecting client's personal information and ways we utilize it.


The information we collect includes the client's name, e-mail, mailing address and phone number. This information is collected while client places an order for a service. We may use the provided email/mailing address to respond to your queries, feedbacks, etc. Our company also maintains records of the items, which have interested our clients in the past, as well as the customer's purchases online.


The information collected is used in various methods. The company processes the client's order using the information provided and also contacts them through email, mailing address or phone to enquire about an order or any related query. The client may also receive updates about our services and promotion through newsletters. Additionally, our company may also use your information to identify your interests and purchases that help us in improving our site design and enhancing client's purchasing experience.


If you no longer wish to receive our newsletter and updates about our latest promotions, you may opt-out by unsubscribing to our emails or by calling us at +1-800-213-2012


The information shared with us is strictly NOT leaked to any third parties unless as described in the policy. We maintain strict rules regarding selling/sharing personal information to external parties Credit card processing companies used for billing your services do not retain, store, share or use personally identifiable information. These companies use shared data only for assisting you in the payment procedure for as long as necessary.


Our client's information is protected by Secure Sockets Layer (SSL) Software which encrypts the data. We ensure that the integrity and authenticity of the information are maintained throughout the process. However, no method of transmission is 100% secure and hence we cannot guarantee the absolute security of data. If you have any questions about security on our Website, you can send email us at info@craftivestudio.com


The registered users can access their account by signing in from our homepage. Once signed in, the customer has access to their previous lists and information that they have already submitted to the site. The users can update their information once they have logged into their accounts by clicking My Account.


To cancel the subscription or removal of personal information, the client must send an email notifying about the request. This will prevent the user from receiving any emails regarding our service or promotional offers. The information will be retained as long as the account is active and running. Please contact us if you wish to remove/deactivate your account.


Cookies are used for identifying respective clients order according to the browser they are using. In case you wish to disable cookies, you can use help portion on your browser toolbar that will prevent the browser from accepting new cookies. However, we advise the use of cookies as it will allow you to use our website to its full advantage.

Secondly, your IP address is tracked that assists us in troubleshooting server problems and administer the website efficiently. The IP address may gather information, e.g., Demographics, location and about your Internet service provider. We can also use information regarding the usage of the site and location traffic patterns. The IP address is not linked with Personally Identifiable Information (PII).

Thirdly, we also access log browser types, URLs that link users to our site and website used by the user while browsing through our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form. We do not have access to cookies used by our partners, affiliates, and tracking utility company. To provide easy navigation to our site, we use session ID cookies.

CLEAR GIFS (Web Beacons/Web Bugs):

For better content management we make use of Web Bugs, a software that is used in tracking the online movements of web users. It is similar to cookies but is invisibly embedded on web pages instead of being stored on user's computer hard drive. The information gathered by these web bugs is not tied to customers' personally identifiable information.


A customer testimonial along with its name may be posted on the site only by the user's consent and agreement. The testimonial will be removed if you wish to delete it from the site.


Our website may contain links to other sites that are governed by a different privacy policy. If you provide any of your personal information to these sites, then their respective rules will be applicable. It is advisable that you thoroughly go through privacy statements of any website before disclosing any confidential information.


Any changes made to our terms and condition will be posted to the privacy statement, homepage or any other appropriate location. We have the full authority to modify the privacy policy at any time we wish to which will be communicated to the client via an email. The client is advised to regularly check the policies to avoid any conflict in the future.


We reserve the right to disclose client's personally identifiable information in case of a judicial processing, the process of law or a court order. The act will be carried out to protect our rights when necessary and as required by law.


For any questions regarding our Privacy Policy or our use of your information, call our toll-free number +1-800-213-2012 or email us on info@craftivestudio.com

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